Advice & Support

Our helpful and highly experienced team stand ready to help and advise you on all issues related to your practice and the web, including compliance with the latest NHS directives.

In the run up to the deadline for PPDES compliance in March 2012, many Practice Managers praised our web admin team especially, going as far as stating that they would not have achieved DES without their guidance and encouragement.

Testimonials

I’ve been working on the site ready for it going live and I’d just like to say how impressed I am with its ease of use, how good the online training information is and, most of all, how great the site looks.

Mike Richardson - Dr Driver and Partners, London E7.

My website is much better than before – I like it. Katy is always patient and knowledgeable.
Just keep doing what you are doing

Jackie Wake - Practice Manager, St Mary's Medical Centre, Strood. Received 20-6-2016

I have been responsible for updating our website www.burnhamandberrowmedicalcentre.co.uk for a few years now, firstly by e-mailing the required changes to the Team and latterly as I felt more comfortable, editing and adding information myself.

I would just like to feed back to you how well I have been treated by your staff whenever I have had a problem and been unable to work out how to do something or have an aim in mind but am not sure how to achieve it. I know that I can either e-mail or telephone the Team and they will do thei r utmost to ensure that the end result is achieved, doing the work themselves whenever I don’t feel confident to take it on and offering help and advice wherever they can.

I have found all of your staff helpful but particularly Katy Morson - she is always a pleasure to deal with. Nothing is too much trouble and she will always do her best to facilitate my requests and fulfil my wish list! She really helps to make my job easier.

Lynn Harling
Burnham and Berrow Medical Centre

I was asked to review our increasingly dated practice website. A potentially challenging task, which involved investigating not only the content and presentation of the site but also the provider. After contact with several providers, I chose Oldroyd Publishing Group. Their staff were exceptional - clear, responsive and reliable, with an approach enabling me to be as hands on or off as I wished. The result: a website that the practice and patient group are extremely happy with. Very many thanks.

Dr David Burton
Torrington Health Centre, Devon

As a GP surgery we have used Oldroyd Publishing Group Ltd to design a website for our surgery and to keep it updated with new information. We have been extraordinarily happy with the excellent product and high level of service. Our surgery website looks better than I could have imagined and is performing very well in the search engines, which has led to more patients. I really couldn't possibly relay how pleased we've been with Oldroyd Publishing Group Ltd. If you are reading this review, consider yourself one of the lucky ones…you've found a truly talented, professional, honorable and reasonable web development company.

Nasir Abbas
Al-shafa Medical Centre

Please convey our thanks for the prompt service you have provided. The Care Quality Commissioners have already commented on how good the Sandy Lane website is and much of that is due to the professionalism at your end.

John C
PPG - Sandy Lane Surgery, Nottinghamshire

I take this opportunity to express our heartfelt appreciation for the tremendous support both yourself and the wider team at The Oldroyd Publishing Group Ltd have provided to us for the past few years.

I think your support is exceptional and you are very professional. The requests are implemented almost instantly but more importantly you actually take upon yourself to guide us to improve the functionality as well as the aesthetics of the website, which clearly is your expertise but for us, it is a massive help. 

I would recommend your services to anyone who wants a website set up and maintained.

Please convey my thanks to your team and i personally take this opportunity on behalf of Hartland Way Surgery to formally thank you for your help, support and guidance over the years, without which we would have most certainly struggled to achieve the various requirements expected from general practice.

Once again many thanks indeed

Best wishes

Rena Amin
Clinical Associate - Hartland Way Surgery

Dear Holly,
Just wanted to say a huge thank you for expediting the updating of our new Practice Booklets so that we received them in time for our CQC visit. Your help in getting this done in time is very much appreciated. Superb service! Thank you again

Jan Spencer
Rother House Medical Centre

We have recently had interviews and many of our candidates mentioned they had viewed our website; I specifically asked them how they found the website and without exception they stated that it was easy to use and very detailed and informative so just wanted to pass on my thanks for providing such a useful tool for us.

Sarah Hope
Practice Manager, Much Wenlock & Cressage Medical Practice

We have had very positive feedback about our website. Some of the local practices have asked who we use so I have given them the your contact details. Credit where credit is due.

David Harding
Practice Manager, Parkside Medical Centre, Boston

It has been a pleasure and honour to work with a team who are so professional, open to suggestions and who offered such a prompt and co-operative service whenever I have requested it. There are not enough superlatives to express the high regard I have for the Web Team at OPG.

Farhana Imran
Former Business Manager, The Upstairs Surgery

I must say, the website you guys have created is perfect. The leaflet also matches this. It's been an enjoyable process and very easy. It's also very helpful that you are clued up with things like family and friends test and automatically incorporated that onto our website. Well done to you all and I would certainly recommend you to any practice that are lost trying to find a good website creator.

Dr O A Syed
Stopgate Lane Medical Centre

Just two words really, simply brilliant! The content management system / interface is fantastic. Really easy to use - even for me! It seems far superior to our current site.

Richard Nicholas
IT Manager
Hebden Bridge Group Practice

I can't tell you how impressed I am with the service you provide; thank you so much

Sarah Hope

Practice Manager
Much Wenlock & Cressage Medical Practice

The assistance by the web team at OPG has been nothing short of outstanding – I am extremely grateful for your efforts and assistance to date.

Thank you again.

Martin Crawford

Practice Manager
Byfield Medical Centre

I have always had quick & helpful responses to my enquiries. The web team have been particularly helpful in improving our website.

Many thanks

Sue Bailey,
Practice Manager
Stubbington Medical Practice
Fareham

Many thanks, Katy. Can't thank you enough for all your help over recent weeks with this process. It's made it so much easier than I ever imagined.

Many thanks

Tracy Bridge,
Practice Manager
The Chestnuts Surgery
Sittingbourne

You are fantastic !!!!! Thank you so much

Julie Winterbottom
Business Manager
Westcliffe Medical Practice
Shipley

Can I take this opportunity to say a very big thank you to your team for all the support I have received.

Kind regards

Yasmin Kapadia-Jones
Practice Manager
The Limes Medical Centre
Stourbridge

I would like to thank Katy, Tanya and the rest of the team for their efforts regarding our practice website. It looks great, I hope the patients (and PCT) appreciate it.

Shahin Saleh
Fernclough Surgery
Manchester

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